At One Mart Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

By using the One Mart Shop app, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our app:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Delivery Address

• Billing Address (if applicable)

Order Information

• Products purchased

• Order history

• Transaction details

• Payment status

Device Information

• Device model

• Operating system

• IP address

• App version

• Device identifiers

Location Information

With your permission, we may collect your device's location to:

• Display available delivery locations.

• Deliver your orders accurately.

• Improve our delivery services.

You can disable location access at any time through your device settings.

2. How We Use Your Information

We use your information to:

• Create and manage your account.

• Process and deliver your orders.

• Process payments.

• Provide customer support.

• Send order confirmations and delivery updates.

• Improve our app and services.

• Prevent fraud and unauthorized activities.

• Comply with legal obligations.

3. Payment Information

Online payments are processed through secure third-party payment service providers. One Mart Shop does not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

4. Information Sharing

We do not sell your personal information.

We may share your information only with:

• Delivery partners to complete your order.

• Payment gateways to process payments.

• Technology and hosting service providers.

• Government authorities when required by applicable law.

All such third parties are required to protect your information.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide our services.

• Maintain transaction records.

• Comply with legal obligations.

• Resolve disputes.

• Enforce our agreements.

7. Cookies and Analytics

Our app may use cookies and similar technologies to improve functionality, remember your preferences, analyze app performance, and enhance your user experience.

8. Your Rights

You may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your account and personal data (subject to legal requirements).

• Withdraw permissions such as location access through your device settings.

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Services

Our app may use trusted third-party services such as payment gateways, analytics providers, and notification services. These providers process information in accordance with their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and will become effective immediately upon publication. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

One Mart Shop

Address: Sector 8/C Centre Market, Plot No. B/9

Phone: +91 75495 57777

Email: support@onemartshop.com