Welcome to One Mart Shop. These Terms & Conditions ("Terms") govern your use of the One Mart Shop mobile application and related services. By accessing or using our app, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.

1. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use the app and place orders.

2. User Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out using your account. You agree to provide accurate, complete, and up-to-date information during registration.

3. Products and Pricing

We make every effort to ensure that product descriptions, images, availability, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, modify prices, or discontinue products without prior notice.

4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order if:

• A product is unavailable.

• Pricing or product information is incorrect.

• Fraudulent or unauthorized activity is suspected.

• The order violates these Terms & Conditions.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

5. Payments

We accept the payment methods available in the app, including online payment methods and Cash on Delivery (where applicable).

All payments must be completed before order processing unless Cash on Delivery has been selected.

6. Delivery

We strive to deliver your order within the estimated delivery time. However, delivery may be delayed due to traffic, weather conditions, public holidays, government restrictions, or other circumstances beyond our control.

7. Returns, Refunds & Cancellations

Returns, refunds, and order cancellations are governed by our Return, Refund & Cancellation Policy, which forms part of these Terms & Conditions.

8. User Responsibilities

While using our app, you agree not to:

• Provide false or misleading information.

• Use the app for unlawful or fraudulent purposes.

• Interfere with the operation or security of the app.

• Attempt unauthorized access to our systems or other user accounts.

9. Intellectual Property

All content available through the One Mart Shop app, including text, logos, images, graphics, icons, software, and trademarks, is the property of One Mart Shop or its licensors and is protected under applicable intellectual property laws.

10. Limitation of Liability

To the maximum extent permitted by applicable law, One Mart Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the app or our services.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted within the app and will become effective immediately upon publication.

13. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of the app or these Terms shall be subject to the exclusive jurisdiction of the competent courts in the jurisdiction where One Mart Shop operates.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

One Mart Shop
Address: Sector 8/C Centre Market, Plot No. B/9
Phone: +91 75495 57777
Email: support@onemartshop.com